In Plain English

It is our policy to create awesome products and we hold all our customers and prospects in high regard. We will never do anything to cheat you or deceive you, we will not spam you or spy on you and we will never share your information with any third party. We’ve done our best to present all information on this site accurately and all the testimonials are real testimonials from real people.
Basically, we’re an honest business and we’d be glad to tell our grandma (or yours) about everything we do, as we have nothing to hide or be ashamed of.
Below, there’s a whole bunch of lawyer-speak, which is designed to cover our asses in every possible way, in case someone gets it into their heads to sue us.

Pricing & Payment

All products and services are subject to availability and may be withdrawn at any time. All prices are in Pounds Sterling and are quoted inclusive of VAT. We will endeavour to keep the site fully updated with new products and removing old ones. If your order cannot be fulfilled we will notify you with an option of waiting for the product to become available or be given a full refund if the product which is unavailable.

Payment for all orders must be made using our checkout. Unless you are an authorised trade account customer, payment for goods will be required on placement of order, prior to goods being dispatched. Please note that the billing address is not necessarily the delivery address.

Delivery Costs

All UK orders are dispatched within 2 working days unless specified at The Checkout. We reserve the right to change delivery costs and method of postage at any time. In the unlikely event that your product is lost or damaged in transit please contact us via email at In the case of non-delivery please wait 21 days from the date of your order in case it has been delayed. In the case of damaged goods please retain the product and contact us within 7 days of receipt.


All our designs and website design, text, graphics, underlying source code, and all other material on this web site are copyright Prezzie Factory all rights reserved and remain the property of Prezzie Factory LTD and may not be copied under any circumstance. Any use of materials on this web site – including reproduction for purposes other than those noted above, modification, distribution, or re-publication–without the prior written permission of Prezzie Factory is strictly prohibited. Any person or persons found in breach of copyright will be dealt with according to current UK law.

Data Protection & Privacy

We will take all reasonable care, in so far as it is within our power to do so, to keep the details of your order secure, however if we are not negligent, we cannot be held liable for any loss you may suffer, if a third party procures unauthorised access to any data you provide when accessing or ordering from our site. We request your name and address to enable us to provide you with an efficient service but we will not pass your name and address to any third parties. If you make a purchase you will be added to a customer database for the future product news. To contact us about privacy matters please email to


Goods may be returned within 7 working days from receipt and you will receive a full refund if they have arrived damaged, faulty or if the wrong item was sent. Please contact for further information. It is advisable for you to obtain a proof of postage when returning items, as they remain your ownership and responsibility until we have received them and acknowledged receipt. In the event that the goods are not in re-saleable condition, we reserve the right not to provide a full refund and you will be responsible for the cost of such goods being returned to you, within 28 days of our notification. Please note personalised products are non-refundable unless faulty. This does not affect your statutory rights. Any complaints will be processed and rectified as soon as possible.

Refusal of Transaction

We reserve the right to refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product from this website whether or not that product has been sold; removing or editing any materials or content on the website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun. We reserve the right to withdraw any products from this website at any time and/or remove or edit any materials or content on this website.


To the fullest extent permitted at law, Prezzie Factory is providing this website and its contents on an “as is” basis and makes no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to this web site or the information, content, materials or products included in this site including, without limitation, warranties of merchantability and fitness for a particular purpose. In addition, Prezzie Factory does not represent or warrant that the information accessible via this web site is accurate, complete or current. Except as specifically stated on this website, to the fullest extent permitted at law, Prezzie Factory will not be liable for damages arising out of or in connection with the use of this Web site or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Customer Service & Support

Please contact us at We endevour to respond to all enquiries within 48 hours.